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HotFix KB523231 - Chat Multimedia reports over-pegging handled...
Posted Wednesday, December 01, 2021 by montpetit.a , Tags: 523231, chat multimedia performance, handled...
Wednesday, December 01, 2021
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HotFix KB523043 - Multiple SIP fixes
Posted Wednesday, November 17, 2021 by montpetit.a , Tags: 523043, blind transfer, consult...
Wednesday, November 17, 2021
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HotFix KB522969 - Calls still routing to Primary Queue in Virtual...
Posted Monday, November 15, 2021 by montpetit.a , Tags: 522969, HotFix, KB522969...
Monday, November 15, 2021
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HotFix KB522237 - Cloudlink Chat sending out transcipt multiple...
Posted Thursday, November 04, 2021 by montpetit.a , Tags: 522237, cloudlink, Hotfix...
Thursday, November 04, 2021
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HotFix KB522095 - Multiple fixes for SIP
Posted Tuesday, November 02, 2021 by montpetit.a , Tags: 522095, Hotfix, KB522095...
Tuesday, November 02, 2021
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Release Notes for MiContact Center Business version 9.3.4.0 2 attachments Rated 1 star based on 1 vote
Posted Thursday, October 28, 2021 by montpetit.a , Tags: 9.3.4.0, detailed, release notes...
Thursday, October 28, 2021
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HotFix KB521569 - SIP PBX not routing calls if an agent's name...
Posted Friday, September 10, 2021 by montpetit.a , Tags: 521569, HotFix, KB521569...
Friday, September 10, 2021
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Release Notes for MiContact Center Business version 9.3.3.0 2 attachments Rated 1 star based on 1 vote
Posted Friday, July 30, 2021 by montpetit.a , Tags: 9.3.3.0, detailed, DRN...
Friday, July 30, 2021
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HotFix KB518072 - Multiple Consolidated Reporting fixes
Posted Thursday, June 10, 2021 by montpetit.a , Tags: 518072, ClassificationFacts, Consolidated Reporting...
Thursday, June 10, 2021
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HotFix KB516576 - Multiple SIP fixes
Posted Tuesday, May 25, 2021 by montpetit.a , Tags: 513576, HotFix, KB516576...
Tuesday, May 25, 2021

Popular Articles

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Version 5 Report Distributor Test Application 1 attachment Rated 5 stars based on 2 votes.
Posted Tuesday, August 04, 2009 by darren
Rated 5 stars based on 2 votes.
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How to calculate Average Manned agents Rated 5 stars based on 1 vote
Posted Tuesday, August 04, 2009 by darren
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How to pass Collected Info using an IQ Verified Collected Digits... Rated 5 stars based on 1 vote
Posted Monday, December 20, 2010 by ademski , Tags: IQ
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Cannot access CCC using desktop shortcut after 5.8 upgrade Rated 5 stars based on 1 vote
Posted Wednesday, February 02, 2011 by ademski , Tags: 5.8 GA
Rated 5 stars based on 1 vote
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Upgrading to Simplified Licensing in Version 5.8 Rated 5 stars based on 1 vote
Posted Friday, January 28, 2011 by ademski , Tags: 5.8 GA
Rated 5 stars based on 1 vote
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What to check after a 5.8 upgrade Rated 5 stars based on 1 vote
Posted Tuesday, February 08, 2011 by ademski , Tags: 5.8 GA
Rated 5 stars based on 1 vote
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SQL - Shrinking the transaction log (.ldf) Rated 5 stars based on 1 vote
Posted Friday, March 11, 2011 by kmiddlemiss
Rated 5 stars based on 1 vote
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Screenpop - Configuration Best Practices Rated 5 stars based on 1 vote
Posted Thursday, April 28, 2011 by kmiddlemiss , Tags: best practices, screenpop, troubleshooting...
Rated 5 stars based on 1 vote
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HowTo - Setup the PBX Simulator Rated 5 stars based on 2 votes.
Posted Friday, April 29, 2011 by kmiddlemiss
Rated 5 stars based on 2 votes.


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