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HotFix KB521569 - SIP PBX not routing calls if an agent's name...
Posted Friday, September 10, 2021 by montpetit.a , Tags: 521569, HotFix, KB521569...
Friday, September 10, 2021
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Release Notes for MiContact Center Business version 9.3.3.0 2 attachments
Posted Friday, July 30, 2021 by montpetit.a , Tags: 9.3.3.0, detailed, DRN...
Friday, July 30, 2021
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HotFix KB518072 - Multiple Consolidated Reporting fixes
Posted Thursday, June 10, 2021 by montpetit.a , Tags: 518072, ClassificationFacts, Consolidated Reporting...
Thursday, June 10, 2021
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HotFix KB516576 - Multiple SIP fixes
Posted Tuesday, May 25, 2021 by montpetit.a , Tags: 513576, HotFix, KB516576...
Tuesday, May 25, 2021
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HotFix KB513824 - Multiple reporting fixes
Posted Friday, May 21, 2021 by montpetit.a , Tags: 513824, consolidated reporting, CR...
Friday, May 21, 2021
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HotFix KB517014 - SMS and Multimedia Reporting fixes
Posted Thursday, May 13, 2021 by montpetit.a
Thursday, May 13, 2021
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Release Notes for MiContact Center Business version 9.3.2.0 2 attachments
Posted Monday, April 26, 2021 by montpetit.a , Tags: 9.3.2.0, detailed, drn...
Monday, April 26, 2021
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Hotfix KB504401 - Users are unable to see CLIP or DNIS in Web...
Posted Wednesday, March 10, 2021 by montpetit.a , Tags: 514401, Hotfix, KB514401...
Wednesday, March 10, 2021
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HotFix KB514086 - Intermittently agents not prompted to enter...
Posted Friday, February 26, 2021 by montpetit.a , Tags: 514086, classification code, Hotfix...
Friday, February 26, 2021
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Release Notes for MiContact Center Business version 9.3.1.0 2 attachments
Posted Wednesday, February 03, 2021 by montpetit.a , Tags: 9.3.1.0, detailed release notes, DRN...
Wednesday, February 03, 2021

Popular Articles

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Version 5 Report Distributor Test Application 1 attachment Rated 5 stars based on 2 votes.
Posted Tuesday, August 04, 2009 by darren
Rated 5 stars based on 2 votes.
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How to calculate Average Manned agents Rated 5 stars based on 1 vote
Posted Tuesday, August 04, 2009 by darren
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How to automatically execute SQL queries with a batch file Rated 5 stars based on 1 vote
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How to pass Collected Info using an IQ Verified Collected Digits... Rated 5 stars based on 1 vote
Posted Monday, December 20, 2010 by ademski , Tags: IQ
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Cannot access CCC using desktop shortcut after 5.8 upgrade Rated 5 stars based on 1 vote
Posted Wednesday, February 02, 2011 by ademski , Tags: 5.8 GA
Rated 5 stars based on 1 vote
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Upgrading to Simplified Licensing in Version 5.8 Rated 5 stars based on 1 vote
Posted Friday, January 28, 2011 by ademski , Tags: 5.8 GA
Rated 5 stars based on 1 vote
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What to check after a 5.8 upgrade Rated 5 stars based on 1 vote
Posted Tuesday, February 08, 2011 by ademski , Tags: 5.8 GA
Rated 5 stars based on 1 vote
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SQL - Shrinking the transaction log (.ldf) Rated 5 stars based on 1 vote
Posted Friday, March 11, 2011 by kmiddlemiss
Rated 5 stars based on 1 vote
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Screenpop - Configuration Best Practices Rated 5 stars based on 1 vote
Posted Thursday, April 28, 2011 by kmiddlemiss , Tags: best practices, screenpop, troubleshooting...
Rated 5 stars based on 1 vote
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HowTo - Setup the PBX Simulator Rated 5 stars based on 2 votes.
Posted Friday, April 29, 2011 by kmiddlemiss
Rated 5 stars based on 2 votes.


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