KB32741: SMS service gets null reference error on loading

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KB32741: SMS service gets null reference error on loading


Problem

SMS texts will not route to Multimedia server

Symptoms

  • SMS texts not routing
  • You see the following error in the SMSServer log:
    eError    2/9/2010 10:52:46 AM     SMSServer  Could not load YSE Data, Message: [Object reference not set to an instance of an object.].
    eError    2/9/2010 10:52:46 AM     SMSServer  Error Starting SMS Service, Message: [Object reference not set to an instance of an object.], StackTrace: [   at prairieFyre.UnifiedCommunications.SMS.Server.ServiceController.Start(Int32 LoggingLevel) in E:\TeamBuild\CCS\CI_ExchangeObjects\Sources\Source\Services\SMSMonitor\prairieFyre.UnifiedCommunications.SMSServer\Server.cs:line 71].


Resolution

Install hotfix 32741 on the CCM enterprise server: KB32741

Applies To:

CCM 5.6



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Details
Last Modified:Tuesday, November 27, 2012
Last Modified By: amontpetit
Type: HOTFIX
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