MCC - Outlook Plugin does not load

Expand / Collapse

MCC - Outlook Plugin does not load

Article ID: 51185 - Last Review: April 19, 2013


When an agent launches Outlook, the plugin is not loading.


For an unknown reason, Outlook may disable the Mitel 6150 Multimedia Plugin.


For Outlook 2003:

  1. In Outlook, select Help -> About Microsoft Outlook, then click on Disabled Items.                                      
  2.  Highlight Mitel 6150 Multimedia Plugin from that window.
  3. Click Enable.
  4. Restart Outlook 2003.
For Outlook 2007:

1. In Outlook, click on Tools => Trust Center.

2. In the Trust Center, go to Add-ins on the left.
3. Choose COM add-ins at the bottom and click Go.

4. In the list, find the Mitel 6150 Outlook Plugin and ensure that it is checked.  Click Ok.

5. Restart Outlook 2007.


MCC all versions

Keywords:  MCC Outlook Plugin does not load

Rate this Article:

Add Your Comments

Name: *
Email Address:
Web Address:
Verification Code:

Last Modified:Friday, April 19, 2013
Last Modified By: amontpetit
Type: FIX
Article not rated yet.
Article has been viewed 19,045 times.