| ALM -- Alarms |
| ALM0001 |
IVR File synchronization error |
| ALM0002 |
IVR Missing audio file |
| ALM0003 |
IVR Port out of service |
| ALM0004 |
IVR Ports out of service count |
| ALM0005 |
IVR Calls processed per hour |
| ALM0006 |
IVR Invalid destination for callback |
| ALM0007 |
IVR Workflow failed to execute |
| ALM0008 |
IVR Average time to answer |
| ALM0009 |
Mitai congestion errors |
| ALM0010 |
Connection to alarm agent lost |
| ALM0011 |
Service restart detected |
| ALM0012 |
High CPU usage |
| ALM0013 |
Low disk space |
| ALM0014 |
Low available memory |
| ALM0015 |
IVR Bad audio file |
| ALM0016 |
IVR Insufficient out bound ports |
| ALM0017 |
IVR Port in DND |
| ALM0018 |
IVR Port not answering |
| ALM0019 |
IVR UPIQ port deprived |
| ALM0020 |
IVR phone audio error |
| ALM0021 |
Data filing IO problem |
| ALM0022 |
IIS problem |
| ALM0023 |
MSMQ problem |
| ALM0024 |
SQL problem |
| ALM0025 |
License violation |
| ALM0026 |
Invalid configuration |
| ALM0027 |
Media server offline |
| ALM0028 |
Media server data timeout configuration |
| ALM0029 |
PBX to PC time drift |
| ALM0030 |
Data collection |
| ALM0031 |
Data link |
| ALM0032 |
Messaging service down |
| ALM0033 |
IQ audio problem? |
| ALM0034 |
Invalid agent destination callback |
| ALM0035 |
UPIQ port deprived |
| ALM0036 |
Maintenance |
| ALM0037 |
Queue Control |
| ALM0038 |
Service High memory (bytes) |
| ALM0039 |
IVR Calls Forwarded |
| ALM0040 |
Service High CPU usage (%) |
| ALM0041 |
Client Server Version Mismatch |
| ALM0042 |
IVR Ports over licensed |
| ALM0043 |
IVR Not licensed for Web Callbacks |
| ALM0044 |
No Default Audio Driver Found on Local Box |
| ALM0045 |
IVR Missing Callflow Device |
| ALM0046 |
|
| ALM0047 |
|
| ALM0048 |
Router Certificate Expiry |
| ALM0049 |
Listener Offline |
| ALM0050 |
SIP Drive Low Disk Space |
| ALM0051 |
SQL Drive Low Disk Space |
| ALM0052 |
CCM Drive Low Disk Space |
| ALM0053 |
OS Drive Low Disk Space |
| ALM0054 |
Resiliency in Effect |
| ALM0055 |
HCI/CTI/TAPI Call Control Allowed |
| ALM0056 |
HCI/CTI/TAPI Monitor Allowed |
| ALM0057 |
Message Waiting |
| ALM0058 |
Do Not Disturb |
| ALM0059 |
Public Network Access via DPNSS |
| ALM0060 |
Recorded Announcement Device |
| ALM0061 |
SMDR External |
| ALM0062 |
SMDR Internal |
| ALM0063 |
Suppress Simulated CCM after ISDN Progress |
| ALM0064 |
ACD 2000 - Auto Logout Last Agent On No Answer |
| ALM0065 |
ACD Make Busy Walk Away Codes |
| ALM0066 |
ACD Real Time Events Feature Level |
| ALM0067 |
Extended Digit Length |
| ALM0068 |
MCD - Report Transfers |
| ALM0069 |
Network Format |
| ALM0070 |
Report Account Codes |
| ALM0071 |
Report Incoming Calls |
| ALM0072 |
Report Internal Calls |
| ALM0073 |
Report Meter Pulses |
| ALM0074 |
Report Outgoing Calls |
| ALM0075 |
SMDR Meter Unit Per Station |
| ALM0076 |
SMDR Record Transfer |
| ALM0077 |
System Identification |
| ALM0078 |
Time Change Reporting |
| ALM0079 |
Twenty-four Hour Time Reporting |
| ALM0080 |
ANI/DNIS/ISDN/CLASS Number Delivery Reporting |
| ALM0081 |
Extended Time To Answer |
| ALM0082 |
Standardized Network OLI |
| ALM0083 |
Standardized Call ID Format |
| ALM0084 |
Report Internal Unanswered Calls |
| ALM0085 |
SMDR Extended Reporting Level 1 |
| ALM0086 |
SMDR Extended Reporting Level 2 |
| ALM0087 |
Report Attendant Name |
| ALM0088 |
Account Code Reporting for Internal Calls |
| ALM0089 |
Path Reporting for Internal ACD2 Calls |
| ALM0090 |
Enable Agent Group Events |
| ALM0091 |
Path Real Time Events Enabled |
| ALM0092 |
SMDR Time Rollback |
| ALM0093 |
ACD Time Drift |
| ALM0094 |
System ID Data vs Config Check |
| ALM0095 |
Missing Devices Alarm |
| ALM0096 |
Historical Agent Activity Alarm |
| ALM0097 |
Duplicate System ID withing Cluster |
| ALM0098 |
You must perform an initial media server synchronization |
| ALM0099 |
Work timer mismatch between this COS and its associated Queues and Agents |
| ALM0100 |
MiTAI Link is down |
| ALM0101 |
IVR Insufficient outbound ports |
| ALM0102 |
Routing Service General Failure |
| ALM0103 |
Monitoring agent ringing state not enabled |
| ALM0104 |
Carrier plan not associated to a media server or trunk group |
| ALM0105 |
Secondary line use detected for agent(s) and "Ignore agent secondary line activity" is not enabled |
| ALM0106 |
Calls handled between 11:30pm and 12:30am and "This enterprise operates 24 hours a day" is not enabled |
| ALM0107 |
OAI Data link is down |
| ALM0108 |
Uncosted extensions making outbound calls |
| ALM0110 |
No UPiQ ports programmed on PBX |
| ALM0111 |
MiTAI failed to initialize |
| ALM0113 |
MiTAI performed a hotrestart |
| ALM0114 |
Callback request failed to save |
| ALM0016 |
Outbound Dialer failed to execute Outbound Call Flow |
| ALM0117 |
Duplicate reporting numbers present |
| ALM0118 |
Hotdesking and traditional agent mismatch |
| ALM0119 |
Windows Search Service is not started |
| ALM0121 |
Router invalid transfer destination |
| ALM0122 |
Storage service not polling |
| ALM0123 |
CCMRouting database is full |
| ALM0124 |
Items in the mail server Failed folder |
| ALM0125 |
Emails in FailedRoute state |
| ALM0126 |
Media server synchronization failed |
| ALM0128 |
Concurrent calls have exceeded licensed amount |
| ALM0129 |
Emails in outbox with exceeded max retries |
| ALM0133 |
Conversations in Outbox cannot be indexed |
| ALM0134 |
Conversations cannot be indexed |
| ALM0135 |
Conversations are missing Tag information |
| ALM0136 |
Routing Media Service cannot connect to the CCMRouting database |
| ALM0137 |
Error playing back Text-to-speech from the Nuance Speech Server |
| ALM0138 |
MRCP initialization error |
| ALM0139 |
Speech recognition request failed |
| ALM0141 |
Failed to save SMS configuration locally |
| ALM0142 |
SMS connection creation error |
| ALM0143 |
Invalid SMS connection configuration |
| ALM0144 |
Invalid SMS service configuration |
| ALM0145 |
SMS connection not polling |
| ALM0146 |
Update validation mismatch detected |
| ALM0152 |
Storage path is not accessible from the Storage Service |
| ALM0153 |
Storage path is not accessible from MCCWa |
| ALM0154 |
Unable to connect to MassTransit |
| ALM0155 |
Elasticsearch is down |
| ALM0156 |
Unable to move emails to Processed folder |
| ALM0160 |
Cloudlink Proxy is inaccessible |
| ALM0161 |
Cloudlink Proxy client login failed |
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