Reporting on SIP Trunks

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Reporting on SIP Trunks


Article ID: 51488 - Last Review: , February 9, 2015

INFORMATION


NOTE: In order to report on any trunks, it must be configured in YourSite Explorer.

In order for the prairieFyre software to report accurately on SIP trunks the PBX needs to have the SMDR Tag option enabled under All Forms and SIP Peer Profile

1. Access the 3300 ESM
2. Click Trunks
3. Click SIP
4. Click SIP Peer Profile
5. Select your SIP Peer Profile
6. Click Change
7. Enter a number in the field after SMDR Tag
8. Click Save

NOTE: This must be a number between 1-9998, and must be unique from other reporting devices. 

TRAFFIC REPORTING:  Please note that the MiContact Center software does not currently support traffic reporting for SIP Trunks.

APPLIES TO

CA/CCM All versions 

Keywords: SIP Trunk Reporting PBX



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Details
Last Modified:Monday, February 09, 2015
Last Modified By: AndrewM
Type: INFO
Rated 3 stars based on 2 votes.
Article has been viewed 11,934 times.
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