CCM Configuration Wizard fails: Not SQL Administrator

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CCM Configuration Wizard fails: Not SQL Administrator


Article ID: 51496 - Last Review: April 25th, 2012

PROBLEM

The Contact Center Client Configuration Wizard fails to complete



SYMPTOMS

Configuration Wizard fails and reports "Unable to connect to specified Server: Not SQL Administrator". 



CAUSE

During the configuration wizard, an incorrect SQL server was selected.  Because that server does exist, it connects and fails on authentication.



RESOLUTION

Re-run the Contact Center Management Configuration Wizard and ensure you select the correct SQL server. 



APPLIES TO

CCM all versions 

Keywords: SQL Configuration Wizard Administrator



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Details
Last Modified:Wednesday, April 25, 2012
Last Modified By: amontpetit
Type: FIX
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Article has been viewed 6,159 times.
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