ALM0068 - MCD - Report Transfers

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ALM0068 - MCD - Report Transfers


Article ID: 51515 - Last Review: May 1st, 2012

DESCRIPTION

MCD - Report Transfers is disabled on the PBX.

Select "All" if all transfers including attendant transfers are to be reported on, "MCD" if all transfers except attendant transfers are to be reported on, and "No" for normal SMDR operation.

SEVERITY

Minor 



IMPACT

This setting needs to be enabled for accurate reporting of transfers



TROUBLESHOOTING STEPS

1. Open the 3300 ESM.
2. On the left, click on System Properties => System Feature Settings => SMDR Options.
3. Click Change.
4. Set MCD - Report Transfers to All.
5. Click Save.

NOTE: This alarm will need to be cleared manually by going to YourSite Explorer and clicking on Alarms.  Select the alarm in question and click the Snooze button.


APPLIES TO

CCM 6.0 SP1 

Keywords: MCD Report Transfers ALM0068



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Details
Last Modified:Tuesday, September 18, 2012
Last Modified By: amontpetit
Type: ERRMSG
Article not rated yet.
Article has been viewed 7,186 times.
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