Article ID: 51527 - Last Review: May 4th, 2012
DESCRIPTION
ANI/DNIS/ISDN/CLASS Number Delivery Reporting is set to "No" on the PBX.
This field applies to ANI/DNIS or CLASS for analog trunks (on a controller with embedded analog). Select "Yes" if ANI/DNIS or CLASS digits are to be part of the SMDR reports.
SEVERITY
Minor
IMPACT
This option must be set to "Yes" for accurate ANI and DNIS reporting.
TROUBLESHOOTING STEPS
1. Open the 3300 ESM.
2. On the left click on System Properties => System Feature Settings => SMDR Options.
3. Click Change.
4. Set ANI/DNIS/ISDN/CLASS Number Delivery Reporting to Yes.
5. Click Save.
NOTE: This alarm will need to be cleared manually by going to YourSite Explorer and clicking on Alarms. Select the alarm in question and click the Snooze button.
APPLIES TO
CCM 6.0 SP1
Keywords: ANI DNIS ISDN CLASS Number Delivery Reporting ALM0080