ALM0088 - Account Code Reporting for Internal Calls

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ALM0088 - Account Code Reporting for Internal Calls


Article ID: 51535 - Last Review: May 7th, 2012

DESCRIPTION

Account Code Reporting for Internal Calls is set to "No" on the PBX.

Set the option to "Yes" if Verified and/or Unverified Account Codes are to be included in SMDR reports.

SEVERITY

Minor 



IMPACT

This option must be set to "Yes" to enable accurate Account Code reporting. 



TROUBLESHOOTING STEPS

1. Open the 3300 ESM.
2. On the left, click on System Properties => System Feature Settings => SMDR Options.
3. Click Change.
4. Set Account Code Reporting of Internal Calls to Yes.
5. Click Save

NOTE: This alarm will need to be cleared manually by going to YourSite Explorer and clicking on Alarms.  Select the alarm in question and click the Snooze button.


APPLIES TO

CCM 6.0 SP1 

Keywords: Account Code Reporting of Internal Calls ALM0088



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Details
Last Modified:Tuesday, September 18, 2012
Last Modified By: amontpetit
Type: ERRMSG
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