ALM0093 - ACD Time Drift In Seconds

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ALM0093 - ACD Time Drift In Seconds


Article ID: 51540 - Last Review: May 10th, 2012

DESCRIPTION

The Enterprise Server searches for evidence of PBXs whose clocks are drifting apart from each other and raises an alarm if the difference becomes excessive.

SEVERITY

Variable 



IMPACT

If PBX clocks drift too far apart, reporting and real-time data inaccuracies can occur.



TROUBLESHOOTING STEPS

Verify the clocks in your cluster are in synch.

1. Open the 3300 ESM.
2. On the left click on System Properties => System Settings => Date and Time.
3. If NTP Server is incorrect click Change.
4. Correct NTP Server.
5. Click Save.



APPLIES TO

CCM 6.0 SP1 

Keywords: ACD Time Drift



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Details
Last Modified:Wednesday, June 13, 2012
Last Modified By: amontpetit
Type: ERRMSG
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