ALM0097 - Duplicate System ID within Cluster

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ALM0097 - Duplicate System ID within Cluster


Article ID: 51560 - Last Review: May 22nd, 2012

DESCRIPTION

This alarm is triggered if you have multiple media servers in the same Cluster with identical System ID values.

SEVERITY

Minor 



IMPACT

Duplicate System IDs will cause reporting inaccuracies while tracking interflowed calls. 



TROUBLESHOOTING STEPS

1. Open the 3300 ESM
2. Go to System Properties =>  System Feature Settings => SMDR Options
3. Click Change
4. Change the System Identification field to a unique number
5. Click Save

NOTE: This alarm will need to be cleared manually by going to YourSite Explorer and clicking on Alarms.  Select the alarm in question and click the Snooze button.


APPLIES TO

CCM 6.0 SP1 

Keywords: ALM0097 Duplicate System ID Sys SysID within Cluster



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Details
Last Modified:Tuesday, September 18, 2012
Last Modified By: amontpetit
Type: ERRMSG
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