CCMWeb not loading - Application Pools not present in IIS

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CCMWeb not loading - Application Pools not present in IIS


Article ID: 51575 - Last Review: June 11th, 2012

PROBLEM

CCMWeb website won't load 



SYMPTOMS

Installation completes properly, but CCMWeb website won't load.  When checking settings in IIS Manager, the Application Pools section is missing. 



CAUSE

IIS is running in 5.0 Isolation mode. 



RESOLUTION

1. Open IIS Manager
2. Right-click Websites and click Properties
3. Click the Service tab
4. Uncheck Isolation Mode and click Okay
5. When prompted to restart IIS, choose Yes.

You can now verify the Application Pool settings in IIS. 



APPLIES TO

CCM all versions 

Keywords: IIS CCMWeb website Application Pool apppool



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Details
Last Modified:Monday, June 11, 2012
Last Modified By: amontpetit
Type: FIX
Article not rated yet.
Article has been viewed 7,204 times.
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