CCMWeb and IIS errors after renaming or deleting Intertel Import...

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CCMWeb and IIS errors after renaming or deleting Intertel Import Tool


Article ID: 51583 - Last Review: June 25th, 2012

PROBLEM

CCMWeb and IIS errors when trying to use CCMWeb or YSE 



SYMPTOMS

HTML error 404 when running reports.
Large number of files missing from CCMWeb folder.



CAUSE

Intertel Import Tool is considered a core component by the MSI.  If it is renamed or removed it will cause the MSI installer to perform a repair install.


WORKAROUND

You can copy the missing files back from the src folder, usually found in C:\CIS_60GA


RESOLUTION

Do not rename or remove the Intertel Import Tool from your installation. 



APPLIES TO

CCM 6.0 

Keywords: Intertel import tool ccmweb iis 404



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Details
Last Modified:Monday, June 25, 2012
Last Modified By: amontpetit
Type: FIX
Article not rated yet.
Article has been viewed 6,404 times.
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