RTR0009 - Service Unavailable Alarm

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RTR0009 - Service Unavailable Alarm


Article ID: 51594 - Last Review: July 9th, 2012

DESCRIPTION

This alarm is an emailed alarm and indicates that the router service has encountered an unexpected error and is in a faulted state.

SEVERITY

Critical 



IMPACT

Calls will not route properly until this is resolved. 



TROUBLESHOOTING STEPS

Save the router log files and contact Customer Support.

The log files can be found in:  C:\Program Files\prairieFyre Software Inc\CCM\Logs\

APPLIES TO

5.10 SP1 

Keywords: RTR0009 Service Unavailable



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Details
Last Modified:Thursday, October 25, 2012
Last Modified By: amontpetit
Type: ERRMSG
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