CFG0016 - YSE: Email server connection test general error

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CFG0016 - YSE: Email server connection test general error


Article ID: 51629 - Last Review: August 30th, 2012

DESCRIPTION

This error indicates that the SMTP test run from within YourSite Explorer failed. 



SEVERITY

Error 



IMPACT

Your SMTP server is not configured correctly.  The server will not be able to e-mail out alarms or reports. 



TROUBLESHOOTING STEPS

1. Make sure that the correct username and password has been specified in YourSite Explorer. You can verify this by logging in to the account through another interface, such as Telnet.
2. Check that SSL is enabled\disabled according to the email server requirement.
3. Check that the correct port is selected
4. Check that the domain is configured according to the email server requirement. 



APPLIES TO

CCM 6.1 

Keywords: SMTP Email E-Mail general test error CFG0016



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Details
Last Modified:Thursday, August 30, 2012
Last Modified By: amontpetit
Type: ERRMSG
Article not rated yet.
Article has been viewed 6,221 times.
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