CFG0027 - Incorrect configuration of Queue Failure Redirects

Expand / Collapse
 

CFG0027 - Incorrect configuration of Queue Failure Redirects


Article ID: 51650 - Last Review: September 17th, 2012

DESCRIPTION

The Queue Failure Redirects are configured incorrectly. 



SEVERITY

Warning 



IMPACT

During failure, ACD calls may not be redirected correctly to resilient endpoints.

TROUBLESHOOTING STEPS

1. Read the associated error details and correct the "QueueFailureRedirects.xml" file, found in the SIP Listener service folder, accordingly.
2. Within the file "QueueFailureRedirects.Readme.txt" file there are configuration instructions. A configuration example can be found in the "QueueFailureRedirects.Sample.xml" file. 



APPLIES TO

5.10 SP1 

Keywords: incorrect configuration queue failure redirects cfg0027



Rate this Article:
     

Add Your Comments


Name: *
Email Address:
Web Address:
Verification Code:
*
 

Details
Last Modified:Tuesday, September 18, 2012
Last Modified By: amontpetit
Type: ERRMSG
Article not rated yet.
Article has been viewed 8,481 times.
Options