RTR0014 - Media Directory path specified in the registry does not exist
Article ID: 51652 - Last Review: September t, 2012
DESCRIPTION
The Media Directory specified in the registry does not exist.
SEVERITY
Error
IMPACT
Messages and music will not be played to callers.
TROUBLESHOOTING STEPS
Verify the the Media Directory (MediaDir) in the Router registry (prairieFyre Software Inc/CCM/Router) maps to a valid physical directory with media files on the machine where the Router service is running.
APPLIES TO
5.10 SP1
Keywords: RTR0014 media directory path specified in registry does not exist