RTR0014 - Media Directory path specified in the registry does not...

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RTR0014 - Media Directory path specified in the registry does not exist


Article ID: 51652 - Last Review: September t, 2012

DESCRIPTION

The Media Directory specified in the registry does not exist.
 

SEVERITY

Error 



IMPACT

Messages and music will not be played to callers. 



TROUBLESHOOTING STEPS

Verify the the Media Directory (MediaDir) in the Router registry (prairieFyre Software Inc/CCM/Router) maps to a valid physical directory with media files on the machine where the Router service is running.

APPLIES TO

5.10 SP1 

Keywords: RTR0014 media directory path specified in registry does not exist



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Details
Last Modified:Tuesday, September 18, 2012
Last Modified By: amontpetit
Type: ERRMSG
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