ALM0108 - Extensions not costed

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ALM0108 - Extensions not costed


Article ID: 51672 - Last Review: November 2, 2018

DESCRIPTION

Extensions which are not licensed (aka uncosted) making outbound calls from a media server with Call Accounting or Business Reporter. 



SEVERITY

Minor 



IMPACT

Reports run against these unlicensed extensions may return No data.



TROUBLESHOOTING STEPS

To resolve this issue, you license the extension(s).

1. In YourSite Explorer, YourSite => Devices => Extensions, select the extension you want to license.
2. Select the check box beside License this extension.
3. Click Save



 

Keywords: ALM0108 costed uncosted extension outbound



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Details
Last Modified:Friday, November 02, 2018
Last Modified By: dfountaine
Type: ERRMSG
Article not rated yet.
Article has been viewed 12,872 times.
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