Article ID: 51686 - Last Review: October 29th, 2012
PROBLEM
When installing the remote server software, and selecting the option to specify MCC credentials at a later time the installer will disable the MCC services, but start them regardless.
SYMPTOMS
MCC Exchange Objects and MCC Exchange Setup services are Disabled but Started in windows.
WORKAROUND
1. Go to Start => Run (or Search) and type services.msc .
2. Find the MCC Exchange Objects and MCC Exchange Setup services.
3. Right click each and choose Stop.
RESOLUTION
This issue will be resolved with our Atlantic release.
APPLIES TO
Remote Server CCM or IVR 6.0
Keywords: remote server node 6.0 MCC services disabled started