Remote Server 6.0 Installer starting MCC services when they...

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Remote Server 6.0 Installer starting MCC services when they should be disabled


Article ID: 51686 - Last Review: October 29th, 2012

PROBLEM

When installing the remote server software, and selecting the option to specify MCC credentials at a later time the installer will disable the MCC services, but start them regardless. 



SYMPTOMS

MCC Exchange Objects and MCC Exchange Setup services are Disabled but Started in windows. 

 

WORKAROUND

1. Go to Start => Run (or Search)  and type services.msc
2. Find the MCC Exchange Objects and MCC Exchange Setup services.
3. Right click each and choose Stop.


RESOLUTION

This issue will be resolved with our Atlantic release.



APPLIES TO

Remote Server CCM or IVR 6.0

Keywords: remote server node 6.0 MCC services disabled started



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Details
Last Modified:Monday, October 29, 2012
Last Modified By: amontpetit
Type: FIX
Article not rated yet.
Article has been viewed 7,258 times.
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