RTR0021 - Router command is not recognized

Expand / Collapse
 

RTR0021 - Router command is not recognized


Article ID: 51687 - Last Review: October 29th, 2012

DESCRIPTION

A router command entered into the router bot chat window is not recognized.

SEVERITY

Error 



IMPACT

The command will not execute.

TROUBLESHOOTING STEPS

Review Emergency Routing Chat IVR command documentation in the prairieFyre Contact Center for Microsoft Lync User Guide, or run the help command in the router bot chat window. 



APPLIES TO

5.10.1.0 

Keywords: RTR0021 router command recognized



Rate this Article:
     

Add Your Comments


Name: *
Email Address:
Web Address:
Verification Code:
*
 

Details
Last Modified:Friday, November 23, 2012
Last Modified By: amontpetit
Type: ERRMSG
Article not rated yet.
Article has been viewed 5,574 times.
Options