RTR0020 - Router command not formatted correctly
Article ID: 51709 - Last Review: November 13, 2012
DESCRIPTION
A router command entered into the router bot chat window was not formatted correctly.
SEVERITY
Error
IMPACT
The command will not execute.
TROUBLESHOOTING STEPS
Review Emergency Routing Chat IVR command documentation in the prairieFyre Contact Center for Microsoft Lync User Guide, or run the help command in the router bot chat window.
APPLIES TO
5.10.1.1
Keywords: RTR0020 router bot chat command formatted