Unable to type in CCC Chat window

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Unable to type in CCC Chat window


Article ID: 51749 - Last Review: July 22, 2015

NOTE:  Contact Center Client Chat is now a return to service only product.  For more information, please see the following article: http://micc.mitel.com/kb/KnowledgebaseArticle52309.aspx

\PROBLEM

You are unable to type into the CCC Chat window. 


CAUSE

To type in the CCC Chat window you must click in the lower section next to the send button.  Sometimes it seems like you should type in the upper box instead.

 

APPLIES TO

CCC Chat, all versions 

Keywords: CCC Chat type message



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Details
Last Modified:Wednesday, July 22, 2015
Last Modified By: AndrewM
Type: FIX
Rated 5 stars based on 1 vote
Article has been viewed 5,580 times.
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