Article ID: 51752 - Last Review: December 7, 2012
PROBLEM
After upgrading to 6.0.1.0, and the new version 4.0 SalesForce the click to dial functionality is no longer working.
SYMPTOMS
The logs will show that the system is not appending the outbound dialing digits.
RESOLUTION
This issue is pegged for resolution in 6.0.2.1
Internat reference number (TFS) 95592
APPLIES TO
Sales Force 4.0, CCM 6.0.1.0
Keywords: 95592 click to dial sales force