Softphone toolbar showing incorrect state: Ringing when actually...

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Softphone toolbar showing incorrect state: Ringing when actually Make Busy


Article ID: 51754 - Last Review: December 7, 2012

PROBLEM

Intermittently the softphone toolbar will show the incorrect state for the agent, such as Ringing when the agent is actually Make Busy. 


RESOLUTION

This issue is pegged to be resolve by 6.0.2.1.

Internal reference number (TFS) 95588 



APPLIES TO

CCM 6.0.1.0 

Keywords: 95588 softphone incorrect state



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Details
Last Modified:Friday, December 07, 2012
Last Modified By: amontpetit
Type: BUG
Article not rated yet.
Article has been viewed 4,620 times.
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