Agents intermittently not seeing countdown during worktimer

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Agents intermittently not seeing countdown during worktimer


Article ID: 51760 - Last Review: December 13, 2012

PROBLEM

While in worktimer, agents will sometimes not see the countdown of time remaining. 

RESOLUTION

This issue is currently being investigated and we are aiming to resolve it in 6.0.2.1.  There is no workaround at this time.

Internal reference number (TFS) 95735



APPLIES TO

CCM 6.0.1.1 

Keywords: worktimer work timer countdown



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Details
Last Modified:Thursday, December 13, 2012
Last Modified By: amontpetit
Type: BUG
Article not rated yet.
Article has been viewed 3,993 times.
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