Citrix Products and Supported versions
Article ID: 51779 - Last Review: August 24, 2016
INFORMATIONThe following chart outlines supported Citrix products and the corresponding supported versions and prairieFyre releases. Please contact prairieFyre Customer Support for further information.
Citrix Product |
Supported Version |
Supported in pF Release* |
Products Supported** |
Citrix XenApp |
7.7 |
8.1 GA |
Contact Center Client (No Softphone), YourSite Explorer, Contact Center Management Website, Ignite (No drag and drop functionality), MiCollab Client Softphone |
Citrix XenApp |
7.6 |
8.0 GA |
Contact Center Client (No Softphone), YourSite Explorer, Contact Center Management Website, Ignite (No drag and drop functionality), MiCollab Client Softphone |
Citrix XenApp |
6.5 |
7.1.3.0 |
Contact Center Client (No Softphone), YourSite Explorer, Contact Center Management Website, Ignite (No drag and drop functionality) |
Citrix XenDesktop |
7.1 and 7.5 |
7.1.3.0 |
Contact Center Client (No Softphone), YourSite Explorer, Contact Center Management Website, Ignite (No drag and drop functionality) |
Citrix XenApp |
n/a |
7.0 GA |
Citrix XenApp virtualization was not validated in version 7.0. Version validation s expected in Contact Center version 7.0.1.0 |
Citrix XenApp (Formerly Presentation Server) |
5.5 |
6.0.0.0 |
Contact Center Client (No Softphone), YourSite Explorer, Contact Center Management Website |
Citrix XenApp (Formerly Presentation Server) |
6.0 |
6.0.0.1 |
Contact Center Client (No Softphone), YourSite Explorer, Contact Center Management Website |
Citrix XenApp (Formerly Presentation Server) |
6.5 |
Future support possible in 7.0**** |
|
Citrix XenServer |
N/A |
N/A |
Currently Unsupported*** |
Citrix XenClient |
N/A |
N/A |
Currently Unsupported*** |
Citrix VDI-in-a-box |
N/A |
N/A |
Currently Unsupported*** | * Supported as of this release number, it is always recommended to remain current on the latest shipping service pack and fix pack. ** See the Contact Center Solutions Systems Engineering Guide for product notes and requirements for configuration *** While unsupported, customers may deploy these solutions after extensive testing in a development environment. PF is not obligated to troubleshoot or release fixes for issues relating to this product. **** Support is only under consideration and may be deferred to a later release
APPLIES TOCCM 6.0 or newer Keywords: Citric support product version
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Last Modified:Wednesday, August 24, 2016
Last Modified By: AndrewMontpetit
Type: INFO
Rated 1 star based on 1 vote
Article has been viewed 20,784 times.
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