Citrix Products and Supported versions

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Citrix Products and Supported versions


Article ID: 51779 - Last Review: August 24, 2016

INFORMATION

The following chart outlines supported Citrix products and the corresponding supported versions and prairieFyre releases. Please contact prairieFyre Customer Support for further information.

Citrix Product  Supported Version  Supported in pF Release*  Products Supported** 

Citrix XenApp

7.7

8.1 GA

Contact Center Client (No
Softphone), YourSite
Explorer, Contact Center
Management Website,
Ignite (No drag and drop functionality),
 MiCollab Client Softphone

Citrix XenApp

7.6

8.0 GA

Contact Center Client (No
Softphone), YourSite
Explorer, Contact Center
Management Website,
Ignite (No drag and drop functionality),
 MiCollab Client Softphone

Citrix XenApp

6.5

7.1.3.0

Contact Center Client (No
Softphone), YourSite
Explorer, Contact Center
Management Website,
Ignite (No drag and drop functionality)

Citrix XenDesktop

7.1 and 7.5

7.1.3.0

Contact Center Client (No
Softphone), YourSite
Explorer, Contact Center
Management Website,
Ignite (No drag and drop functionality)

Citrix XenApp

n/a

7.0 GA

Citrix XenApp virtualization was not
validated in version 7.0.  Version
validation s expected in Contact Center
version 7.0.1.0

Citrix XenApp (Formerly
Presentation Server) 

5.5 

6.0.0.0 

Contact Center Client (No
Softphone), YourSite
Explorer, Contact Center
Management Website 

Citrix XenApp (Formerly
Presentation Server) 

6.0 

6.0.0.1 

Contact Center Client (No
Softphone), YourSite
Explorer, Contact Center
Management Website 

Citrix XenApp (Formerly
Presentation Server) 

6.5 

Future support possible in
7.0**** 

 

Citrix XenServer 

N/A 

N/A

Currently Unsupported*** 

Citrix XenClient 

N/A 

N/A

Currently Unsupported*** 

Citrix VDI-in-a-box 

N/A

N/A

Currently Unsupported*** 

  

* Supported as of this release number, it is always recommended to remain current on the latest shipping service pack and fix pack.
** See the Contact Center Solutions Systems Engineering Guide for product notes and requirements for configuration
*** While unsupported, customers may deploy these solutions after extensive testing in a development environment. PF is not obligated to troubleshoot or release fixes for issues relating to this product.
**** Support is only under consideration and may be deferred to a later release

APPLIES TO

CCM 6.0 or newer 

Keywords: Citric support product version



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Details
Last Modified:Wednesday, August 24, 2016
Last Modified By: AndrewMontpetit
Type: INFO
Rated 1 star based on 1 vote
Article has been viewed 17,412 times.
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