6.0.2.0 - Exception seen in IVR Inbound log when alarms are disabled in the YourSite Explorer
Article ID: 51785 - Last Review: December 21, 2012
PROBLEM
Disabling Alarm settings in YourSite Explorer causes the IVRInbound service to write exceptions into it's logfile. We have not yet identified any service impacting side effects to this error.
RESOLUTION
We aim to resolve this issue in our upcoming Atlantic release.
Internal reference number (TFS) 96525
APPLIES TO
CCM/IVR 6.0.2.0
Keywords: exception IVR inbound IVRInbound alarm disable YSE yoursite explorer