PROBLEM

After upgrading to 6.0.1.0 and the new SalesForce v 4.0, click-to-dial functionality not working properly. 

RESOLUTION

This hotfix is to be applied on top of 6.0.2.0.

1. Download the attached KB95799.EXE file to the enterprise server.
2. Double-click the KB95799.EXE file and follow the on-screen prompts.

NOTE: Applying this hotfix will stop and restart all the prairieFyre services.  In order to avoid service interruption we recommend applying this patch after hours or during a scheduled maintenance window. 

APPLIES TO

CCM 6.0.1.0, SalesForce v4.0