HotFix KB95799 - SalesForce click-to-dial functionality not...

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HotFix KB95799 - SalesForce click-to-dial functionality not working after 6.0.1.0 upgrade


Article ID: 51793 - Last Review: December 21, 2012

PROBLEM

After upgrading to 6.0.1.0 and the new SalesForce v 4.0, click-to-dial functionality not working properly. 



RESOLUTION

This hotfix is to be applied on top of 6.0.2.0.

1. Download the attached KB95799.EXE file to the enterprise server.
2. Double-click the KB95799.EXE file and follow the on-screen prompts.

NOTE: Applying this hotfix will stop and restart all the prairieFyre services.  In order to avoid service interruption we recommend applying this patch after hours or during a scheduled maintenance window. 



APPLIES TO

CCM 6.0.1.0, SalesForce v4.0 

Keywords: KB95799 95799 SalesForce click-to-dial



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Attachments


KB95799.exe KB95799.exe (26.38 MB, 724 views)

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Details
Last Modified:Friday, December 21, 2012
Last Modified By: amontpetit
Type: HOTFIX
Rated 1 star based on 1 vote
Article has been viewed 13,673 times.
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