Installing MiCC on Windows 2012 or Windows 10

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Installing MiCC on Windows 2012 or Windows 10


Article ID: 51798 - Last Review: November 30, 2017

INFORMATION 

Installing MiCC or IVR onto a Windows 2012 or Windows 10 carries with it a few unexpected challenges.  Below we've outlined the main two points:
  • The CCM Installer believes UAC is enabled, even after it is correctly disabled.
  • Visual C 2010 Runtime Libraries fail to install.

Disabling User Access Control:

When you disable UAC in Windows 2012, the system no longer writes the expected registry key to identify that it has been done, as such our installer believes that it is still enabled.

1. On your keyboard hit the Windows button.  Right-click on the screen and left-click All Apps.  Click on Run, and type regedit.exe
2. browse to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System.
3. Find the key named EnableLUA.
4. Right-click this key and Modify.  Change the value to 0.
5. Reboot the computer (it will likely prompt you to do this).


Visual C 2010 Runtime Libraries install error:

Windows 2012 comes with a slightly newer version of the Visual C Runtime Libraries already installed.  This can cause our bundled installer to halt with the error message "Asia". If this occurs, please do the following:

1. Verify the log file indicated in the error message to ensure this is why it is failing.
2. Remove the Microsoft Visual C 2010 Redistributable from Programs and Features.
3. Restart the installation.



APPLIES TO

MiCC 6.0.0.0 and above

Keywords: Windows Server 2012,Windows 10



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Details
Last Modified:Thursday, November 30, 2017
Last Modified By: Andrew.Montpetit
Type: HOWTO
Rated 1 star based on 1 vote
Article has been viewed 15,268 times.
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