Unable to license Business Edition IQ media server after upgrade...

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Unable to license Business Edition IQ media server after upgrade to CCM 6.0


Article ID: 51811 - Last Review: January 10, 2013

PROBLEM

After upgrading CCM to version 6.0,  you are unable to license the IQ media server in order to run IQ reporting.



RESOLUTION

This has been identified as a code error in the Business Edition Licensing, and will be corrected in 6.0.2.3.

If this issue is affecting you now, please contact customer support to investigate a possible workaround.

Internal reference number (TFS) 98827 



APPLIES TO

Business Edition IQ 

Keywords: business edition IQ ccm 6.0



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Details
Last Modified:Thursday, January 10, 2013
Last Modified By: amontpetit
Type: BUG
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