6.0.0.1 to 6.0.2.0 - Account Codes entered in Inter-Tel...

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6.0.0.1 to 6.0.2.0 - Account Codes entered in Inter-Tel environment is causing double-peg of ACD calls


Article ID: 51818 - Last Review: January 16, 2013

PROBLEM

In an Inter-Tel (5000/Axxess) environment, Account Codes entered generate extra SMDR records, and are causing double-pegging for ACD call counts. 




RESOLUTION

We are planning to have this issue resolved in version 6.0.2.2

Internal reference number (TFS) 99166 



APPLIES TO

6.0.0.1 to 6.0.2.0 

Keywords: inter-tel intertel 5000 axxess account code acd count double peg double-peg



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Details
Last Modified:Wednesday, January 16, 2013
Last Modified By: amontpetit
Type: BUG
Article not rated yet.
Article has been viewed 9,908 times.
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