6.0.2.0 - Queue performance reports not respecting data exclusions
Article ID: 51819 - Last Review: January 16, 2013
PROBLEM
When running Queue Reports over an extended period, if you set a data exclusion by day of week (for example: only mondays), the report will ignore that exclusion and return data for all days.
RESOLUTION
This issue will be resolved in our upcoming Atlantic release.
Internal reference number (TFS) 99164
APPLIES TO
6.0.2.0
Keywords: queue report exclusion day of week