Discrepancies in Short Abandons when comparing reports from...

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Discrepancies in Short Abandons when comparing reports from 5.8.0.9 to 6.0.1.1


Article ID: 51839 - Last Review: January 30, 2013

PROBLEM

When running a Queue Group Performance by Queue report using the same raw data in 5.8 and 6.0.1.1 we find that there is a significant difference in short abandon count. 




RESOLUTION

This issue is being resolved in our 6.0.2.1 release.

Internal Reference Number (TFS) 100759 



APPLIES TO

6.0.1.1 

Keywords: queue group performance 5.8 6.0.1.1 short abandon



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Details
Last Modified:Wednesday, January 30, 2013
Last Modified By: amontpetit
Type: BUG
Rated 1 star based on 1 vote
Article has been viewed 6,757 times.
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