Article ID: 51851 - Last Review: February 11, 2013
PROBLEM
When using the Queue Now monitor with multiple queues, have filter device variables set up to filter out some queues. If any changes in Queue Groups are saved in YSE the Queue Now monitor will stop applying the filter.
WORKAROUND
The CCC profile does remember the filter, so you can simply right-click the monitor, go to the variables and click OK to restore them.
RESOLUTION
This issue will be resolved in our upcoming Atlantic release.
Internal Reference Number (TFS) 10198
APPLIES TO
6.0.2.0
Keywords: queue now filter device variable yse change