Article ID: 51915 - Last Review: April 19, 2013
PROBLEM
Two users running the same report. One receives a normal report, while the other gets all zeros.
CAUSE
This can be caused by security settings in Excel 2010.
WORKAROUND
On the server you should disable protected view in Excel 2010.
On the client computer, ensure that the CCM server is added to the trusted site list in Internet Explorer.
APPLIES TO
CCM, Excel 2010
Keywords: report all zeros one user