When running a report, one user gets all zeros while another...

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When running a report, one user gets all zeros while another running same report gets data


Article ID: 51915 - Last Review: April 19, 2013

PROBLEM

Two users running the same report.  One receives a normal report, while the other gets all zeros. 



CAUSE

This can be caused by security settings in Excel 2010. 



WORKAROUND

On the server you should disable protected view in Excel 2010.

On the client computer, ensure that the CCM server is added to the trusted site list in Internet Explorer.



APPLIES TO

CCM, Excel 2010 

Keywords: report all zeros one user



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Details
Last Modified:Friday, April 19, 2013
Last Modified By: amontpetit
Type: FIX
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