HotFix - KB106897 - Reporting and Summarization improvements

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HotFix - KB106897 - Reporting and Summarization improvements


Article ID: 51918 - Last Review: April 24, 2013

PROBLEM

This HotFix addresses several issues:

  • Extension Accounting by Interval by Call Type returning "No Data" when there should be data for that time period.
  • Overnight Summarization failing after upgrade to 6.0.2.1.
  • Malformed DateTime value single record causes Summarization to fail.
  • Reporting service throwing Index out of range exception when running Extension Accounting by Interval by Call Type.



RESOLUTION 

This HotFix must be applied on top of CCM version 6.0.2.1

1. Download the attached KB106897.EXE file to the Enterprise Server.
2. Double-click the KB106897.EXE file and follow the on-screen prompts.

NOTE: Installing this hotfix will stop and restart all prairieFyre services.  In order to avoid service interruption, we recommend installing the hotfix after business hours, or during a scheduled maintenance window.


APPLIES TO

6.0.2.1 

Keywords: extension accounting by interval by call type no data index out of range exception summarize overnight maintenance



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Attachments


KB106897.exe KB106897.exe (16.25 MB, 594 views)

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Details
Last Modified:Thursday, April 25, 2013
Last Modified By: amontpetit
Type: HOTFIX
Rated 1 star based on 1 vote
Article has been viewed 9,381 times.
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