Unable to add more remote IVR nodes with Network License

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Unable to add more remote IVR nodes with Network License


Article ID: 51922 - Last Review: October 6, 2015

PROBLEM

On a site with a CCM network License and only one IVR Starter Pack, customers can add more media servers but not Remote IVR Nodes.

 

RESOLUTION

· Network License allows multiple PBXs to communicate with the Enterprise Server. Each PBX can support up to 60 ports.
· Each IVR starter pack/remote/redundant starter pack allows +1 IVR server to be deployed in the Enterprise. Each IVR server/node can support up to 120 ports before a new server must be purchased.



APPLIES TO

6.X

Keywords: 105362 remote ivr node licensing network



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Details
Last Modified:Tuesday, October 06, 2015
Last Modified By: AndrewM
Type: BUG
Article not rated yet.
Article has been viewed 12,487 times.
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