Article ID: 51927 - Last Review: May 2, 2013
PROBLEM
If a CCM server is experiencing enough environmental errors to cause the Collector service to request multiple restarts in a short period, the Server Monitoring Agent may issue multiple service stop and service start commands too close together. As a result, the service stopped, and the other commands were not received in the correct order.
This situation can only occur if there are other issues causing a service to request frequent restarts. Code will be revised in order to ensure that the SMA handles multiple restart requests from a single source more gracefully.
RESOLUTION
This code is expected to be included in our Caspian release.
Internal Reference Number (TFS) 106063
APPLIES TO
6.0.2
Keywords: collector multiple restart requests request SMA server monitoring agent kill stop start