In some cases the Server Monitoring Agent will stop a problem...

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In some cases the Server Monitoring Agent will stop a problem service and not recover gracefully


Article ID: 51927 - Last Review: May 2, 2013

PROBLEM

If a CCM server is experiencing enough environmental errors to cause the Collector service to request multiple restarts in a short period, the Server Monitoring Agent may issue multiple service stop and service start commands too close together.  As a result, the service stopped, and the other commands were not received in the correct order. 

This situation can only occur if there are other issues causing a service to request frequent restarts.  Code will be revised in order to ensure that the SMA handles multiple restart requests from a single source more gracefully.

RESOLUTION

This code is expected to be included in our Caspian release.

Internal Reference Number (TFS) 106063



APPLIES TO

6.0.2 

Keywords: collector multiple restart requests request SMA server monitoring agent kill stop start



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Details
Last Modified:Thursday, May 02, 2013
Last Modified By: amontpetit
Type: BUG
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