CFG0026 - YSE Profile Mismatch

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CFG0026 - YSE Profile Mismatch


Article ID: 51932 - Last Review: February 9, 2015

DESCRIPTION

This exception occurs most commonly after an upgrade.  It indicates a version mismatch between YourSite Explorer and the cached Profile data. 



SEVERITY

Error 



IMPACT

YourSite Explorer will not launch properly. 



TROUBLESHOOTING STEPS

This issue can be resolved by clearing the cached profile and letting YourSite Explorer generate a new one.

1. Close YourSite Explorer.
2. Go to %AppData% and look for a file named YSEAppProfile.xml
3. Delete the YSEAppProfile.xml file.
4. Launch YourSite Explorer.



APPLIES TO

MiContact Center 7.0 and newer

Keywords: CFG0026 yse profile mismatch yoursite explorer yseappprofile



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Details
Last Modified:Monday, February 09, 2015
Last Modified By: AndrewM
Type: ERRMSG
Article not rated yet.
Article has been viewed 5,039 times.
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