Unable to perform a Telephone System Synchronization with mixed MCD versions
Article ID: 51938 - Last Review: May 8, 2013
PROBLEM
In an environment with multiple media servers running different MCD versions, you are unable to perform a Telephone System Synchronization of all media servers at once.
SYMPTOMS
- You can perform a Telephone System Synchronization of each media server individually but not as a mixed group.
- One or more media servers is running MCD 6.0 PR1
RESOLUTION
We recommend ensuring that all media servers are running the same software version to avoid this error.
We will be ensuring that you can perform a Telephone System Synchronization with mixed versions in our upcoming Atlantic version.
APPLIES TO
MCD 6.0 PR1
Keywords: telephone system synchronization sync media server MCD version mixed different