Unable to perform a Telephone System Synchronization with mixed...

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Unable to perform a Telephone System Synchronization with mixed MCD versions


Article ID: 51938 - Last Review: May 8, 2013

PROBLEM

In an environment with multiple media servers running different MCD versions, you are unable to perform a Telephone System Synchronization of all media servers at once. 



SYMPTOMS

  • You can perform a Telephone System Synchronization of each media server individually but not as a mixed group.
  • One or more media servers is running MCD 6.0 PR1 
     


RESOLUTION

We recommend ensuring that all media servers are running the same software version to avoid this error.


We will be ensuring that you can perform a Telephone System Synchronization with mixed versions in our upcoming Atlantic version.


APPLIES TO

MCD 6.0 PR1 

Keywords: telephone system synchronization sync media server MCD version mixed different



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Details
Last Modified:Wednesday, May 08, 2013
Last Modified By: amontpetit
Type: FIX
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Article has been viewed 4,837 times.
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