HotFix - KB116159 - Ignite and Routing corrections

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HotFix - KB116159 - Ignite and Routing corrections


Article ID: 51972 - Last Review: January 6, 2014


INFORMATION

This HotFix is intended to address the following issues:

  • 116477 : Ignite not wrapping all calls once hotfix 108528 applied
  • 115429 : Migration from Lync 2010 to Lync 2013: Cannot Register new endpoints
  • 115214 : Agent fails to receive ACD call because conference window fails to connect: Router claiming already on ACD call
  • 115211 : Router Service would fail to start and gets an error “ No such host is known”
  • 114913 : Ignite crashing when agent attempts to do an unsupervised transfer to another user
  • 117771 : Enterprise server setting agent Idle while trying to answer ACD call
  • 116488 : When clicking the ? in Ignite toolbar, help options sit loading in webpage


This hotfix KB116159 also includes all the fixes from KB117075. You can find details for this release at the following location:

http://www.prairiefyre.com/kb/KnowledgebaseArticle51965.aspx


RESOLUTION

This Hotfix was included in our 5.10.3.0 release.

5.10.3.0 Release Notes

APPLIES TO

5.10.2 + Hotfix 108528


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Details
Last Modified:Monday, January 06, 2014
Last Modified By: andrew_montpetit
Type: HOTFIX
Rated 1 star based on 1 vote
Article has been viewed 13,899 times.
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