HotFix - KB116159 - Ignite and Routing corrections

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HotFix - KB116159 - Ignite and Routing corrections

Article ID: 51972 - Last Review: January 6, 2014


This HotFix is intended to address the following issues:

  • 116477 : Ignite not wrapping all calls once hotfix 108528 applied
  • 115429 : Migration from Lync 2010 to Lync 2013: Cannot Register new endpoints
  • 115214 : Agent fails to receive ACD call because conference window fails to connect: Router claiming already on ACD call
  • 115211 : Router Service would fail to start and gets an error “ No such host is known”
  • 114913 : Ignite crashing when agent attempts to do an unsupervised transfer to another user
  • 117771 : Enterprise server setting agent Idle while trying to answer ACD call
  • 116488 : When clicking the ? in Ignite toolbar, help options sit loading in webpage

This hotfix KB116159 also includes all the fixes from KB117075. You can find details for this release at the following location:


This Hotfix was included in our release. Release Notes


5.10.2 + Hotfix 108528

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Last Modified:Monday, January 06, 2014
Last Modified By: andrew_montpetit
Rated 1 star based on 1 vote
Article has been viewed 13,917 times.