CCMWeb showing error 404.17 on a Windows 2012 server with IIS 8

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CCMWeb showing error 404.17 on a Windows 2012 server with IIS 8


Article ID: 52027 - Last Review: June 26, 2014

PROBLEM

You have installed the CCM software onto a Windows 2012 server running IIS8.  When you try to launch CCMWeb you receive an error: 404.17. 



CAUSE

IIS8 does not install a script handler for ISAPI 4.0 by default.  You will need this for the pages to display properly. 



RESOLUTION

1. Launch the IIS Manager and navigate to the default website. 
2. Select Handler Mappings.
3. Click Add Script Map...
4. Configure as follows:
    Request path: *.aspx
    Executable: %windir%\Microsoft.NET\Framework\v4.0.30319\aspnet_isapi.dll
    Name: PageHandlerFactory-ISAPI-4.0
5. Click OK.
6. Say Yes to add the new ISAPI filter.

Once this is completed the CCMWeb site should load normally.  If not, perform an IISRESET at the start menu run line.



APPLIES TO

6.0.2.X 

Keywords: CCMWeb 404.17 error



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Details
Last Modified:Thursday, June 26, 2014
Last Modified By: AndrewM
Type: FIX
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