ALM0123 - CCMRouting database is full

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ALM0123 - CCMRouting database is full


Article ID: 52039 - Last Review: September 24, 2013

DESCRIPTION

The Routing Media Service detects that the CCMRouting database is reaching its capacity.  When the database reaches its limit the Router stops writing tracking records into the CCMRouting database. 



SEVERITY

Medium 



IMPACT

The Router is prevented from writing new tracking records into the database.  The Router might have tried to purge old records from the database, but was unable to clear enough space. 



TROUBLESHOOTING STEPS

To troubleshoot this problem, please do the following:

You can run the stored procedure proc_DatabaseUsageMonitor.  Look at the UnallocatedPercentage and UnusedPercentage columns.  If these both return low values, you may need to increase the maximum size of your database.

If necessary, you can manually remove rows in the table EventTrackingRecords.

NOTE: You must not manually remove records from the RouterStateRecords table.



APPLIES TO

7.0 I6 (Beta) 

Keywords: alm00123 ccmrouting database db full



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Details
Last Modified:Wednesday, September 25, 2013
Last Modified By: andrew_montpetit
Type: ERRMSG
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