7.0 - Ignite crashes when trying to "Junk" or "No Reply" a large...

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7.0 - Ignite crashes when trying to "Junk" or "No Reply" a large number of emails at once


Article ID: 52071 - Last Review: November 28, 2013

PROBLEM

When trying to Junk or No Reply more than 5 emails at a time, Ignite crashes. 



CAUSE

This is caused by a known error in the .NET framework, where process can be crashed if the http client timeout is set too short. 



RESOLUTION

You can resolve this issue by ensuring that your client computers have the latest .NET updates.  This particular issue will be fixed by one of the following:



APPLIES TO

7.0 Ignite 

Keywords: mcc ignite crash junk no reply email



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Details
Last Modified:Thursday, November 28, 2013
Last Modified By: andrew_montpetit
Type: FIX
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